Our Services team have been Lexmark authorized service provider with services ranging from printer maintenance and repair, we provide a strong team of qualified Technical Support and Customer Service staff to offer advice, assistance and support for any printer product and solutions.
Extended Warranty Service
To avoid extra service cost , customers can purchase extended warranty service along with their printers . Therefore the maintenance cost will be foreseeable and controllable .
Warranty Service
Provides customer a wide range of after sales services
Onsite Service
Pacific-Logic Ltd services team is provide at the customer business or home location. Next Business day service will be provide within the contracted on-site response time .
Professional Setup and Training Service
To ensure our printer to be installed correctly , Our professional service team can arrange certified engineer to perform customer site visit for printer installation.
A general usage training for the printer can be also provided.
Online service
Our professional service team provides free online enquiry and email support. Customers can also find technical tips and Q&A . as well as the printer drivers download on our website .
Please contract our Customer hotline at 2892 9938 for more detail or simply download form here and fax it back to us with your contact and product information at 2512 2612
Value-add services:
All the customers through our website to join the maintenance contact, PLL will offer additional free three months contract period for the machine.
Change of Company/Machine related information.
To better manager your contract details/information related your printer products; you can click the links below to process the change of information
Change of Company Name / Ownership
Change of Machine location / Invoice Billing Address / Contact Person
Non maintenance contract per service charge:
Low end model: The service charge is HK$380.00
High end model: The service charge is HK$760.00
More detail, customer welcome to contact our service hotline at 2892 9938
New Member
Free Technical Support Hotline 
Low end model: The service charge is HK$380.00 